Refund policy

At Barkers Rocks, we stand behind the quality of our products. That’s why we offer a 60-Day Money Back Guarantee.

If you're not completely satisfied with your purchase, you may return it within 60 days of delivery — as long as the item is undamaged, and in its original condition. We do not accept returns for products that have been damaged due to misuse, neglect, or intentional tampering.

Damaged on Arrival?
If your item arrives damaged due to shipping or packing errors on our end, we’ll make it right. You’re eligible for a full refund or replacement — just reach out to our support team with clear photos of the issue.

Refund Process
Refunds are issued only after the returned item has been received and inspected. Once approved, your refund will be processed back to your original payment method. Please allow a few business days for it to reflect on your statement.

We’re committed to doing right by our customers — but we also protect our business from abuse. If you’re genuine, we’ve got your back.

If you have any questions or concerns, please contact our support team: support@barkersrocks.co